This course equips eye care professionals with the tools to harness data for strategic practice growth and enhanced patient care. Participants will explore five essential metrics—sales revenue per patient, new patient growth, Net Promoter Score (NPS), capture rate, and practice health overview. Through practical insights, the course delves into optimizing revenue per patient, improving capture rates, setting growth targets, and leveraging marketing strategies to enhance online presence. Attendees will also learn to use data-driven approaches for patient retention and satisfaction. By the end of the session, participants will be empowered to make informed decisions and improve practice efficiency patient experiences.
COPE COURSE ID# - 95899-PM - COPE ACTIVITY ID# 130342
This course is designed for eye care practitioners at all experience levels in myopia control. Managing patients who are at risk of myopia or already showing evidence of myopia requires an evidence-based approach. This course explores the key risk factors and early interventions to delay myopia onset. For patients who are already myopic, selecting the most appropriate treatment can be challenging due to multiple influencing factors. This course presents the current evidence on the available treatment options offering strategies to monitor expectations and progress, and information on how to adjust treatment plans.
COPE COURSE ID# - 97100-GO - COPE ACTIVITY ID# 130529
Successfully implementing change in an optometric practice requires more than just new technology—it demands strong leadership, team engagement, and strategic execution. This course explores the psychology of change, leadership strategies, and practical challenges of practice transformation. Using a real-world case study on implementing a new Practice Management System (PMS), Dr. Trevor Miranda and Dr. Anita Voisin will provide actionable insights on overcoming resistance, fostering staff buy-in, and ensuring a smooth transition. Attendees will gain the tools to lead change with confidence and create a culture of adaptability in their practice.
COPE COURSE ID# - 97236-PM COPE ACTIVITY ID# 130530